Answers You Can Trust About Foundation Repair & Concrete Repair

Have questions about foundation repair, concrete leveling, or who we are at Childers Brothers? You’re in the right place. This FAQ page is your go-to resource for clear, honest answers to the most common questions we hear from customers in West Texas and beyond. Whether you’re concerned about cracks in your concrete or curious about our 27-Point Analysis, we’re here to help you understand your options—and feel confident every step of the way

Childers Brothers FAQ

What is Childers Brothers?

We’re a company with locations in Amarillo and Lubbock, TX, that specializes in house leveling, foundation repair, and concrete repair. We’ve been around since 1972 and have over 20,000 satisfied customers.

What Kind of Services Do You Provide?

If you’re on this website, you probably have a feeling that your house has a foundation issue. Or maybe you’ve noticed your home is experiencing common signs of foundation trouble. Either way, it’s best to have a qualified professional like us inspect your home and foundation.

Unlike some foundation repair companies in the area, we don’t offer just one or two types of service. As one of the larger foundation repair companies in the region, we have the resources and staff to provide a wide range of high-quality solutions. This includes the following:

Helical Pier Installation

Soil Stabilization

Basement Stabilization

Pier and Beam Adjustment

Epoxy Crack Repair

Slab-Lifting Foam

Why Are You Qualified to Repair My Foundation?

Our four-plus decades of experience and insistence on doing everything RIGHT. Before we even think of recommending a solution to you, we first perform a free 27-Point Analysis of your foundation and property. This lets us diagnose your problem properly so that you can invest in the right remedy.

What Makes You Different Than Other Foundation Companies?

The Why Us section of our website is a great place to find the answer. You’ll discover plenty of details about what sets us apart: Science-Based Solutions, Better Products, Top Technicians, Relentless Reliability, Word-Is-Bond Warranty, and more.

What Is Your Stance On Sales Pressure?

Can’t stand it! We don’t twist arms, play pricing games, or utilize sales tricks. It’s that simple. We perform an analysis, review our findings with you, quote you a firm price, and then let you decide how to proceed.

If you choose to move forward with us, we would be honored to have your business. If you want time to think things over, we’ll be here if you decide you need us. And if you decide you’d like to go in a different direction, that’s A-OK. As long as we’ve given you the information you need to make an informed decision, we’ve done our job.

Who Runs Your Company?

Husband-and-wife team Cory and Melissa Davis. Melissa is the daughter of Childers Brothers founders, Gaylon and Joey Childers. Cory worked for Childers Brothers for 20+ years before he and Melissa bought the company in 2018. Childers Brothers is a company that’s been a family business for multiple generations!

What are Your Warranties?

We stand by our work and products for life. If an installation error or material defect causes an issue, we’ll fix it. End of story.

A lot of warranties in this industry sound good on paper, but they are often full of loopholes and fine print. We don’t play those games. Our Word-Is-Bond Warranty is your ironclad assurance that we’ll always be here for you.

How Are Your Prices?

We charge exactly what it takes to do the job 100% right the first time—not a penny more or less. Our higher-quality technicians and permanent solutions don’t make us the cheapest foundation repair company in the Amarillo or Lubbock areas, but going cheap with foundation repair will cost you more in the long run. So, while you might find a lower price than what we quote, you won’t find a better value. That’s a promise.

Do You Offer Financing?

Yes! We offer several payment options for those with approved credit. Our most popular plan is 12 months with 0% interest, but we can secure financing for a low APR for up to 144 months. Payments can start as low as $80 per month, depending on the project. Visit our Financing page for details.

What Areas Do You Serve?

We proudly serve Amarillo, Lubbock, and all surrounding areas in West Texas. If you’re unsure whether we cover your area, just give us a call—we’re happy to check for you.

How Do I Schedule a Foundation Inspection?

Scheduling is easy—just call us or fill out the form on our website. We’ll arrange a convenient time to perform our free 27-Point Analysis and provide a thorough, no-pressure review of your foundation's condition.

Is the 27-Point Foundation Analysis Really Free?

Yes—100% free, with no strings attached. Our in-depth analysis includes measurements, high-tech diagnostics, and a detailed report of findings. You’ll get honest answers about your foundation, and we’ll only recommend repairs if they’re genuinely necessary.

Are Your Technicians Licensed & Certified?

Absolutely. Our technicians undergo continuous training and certification to ensure the highest standards. They’re among the most experienced and skilled in the industry, equipped to deliver safe, precise, and code-compliant work on every project we handle.

What Should I Expect During My Foundation Repair Project?

We’ll walk you through every step before we begin. Expect clear communication, minimal disruption, and respectful crews. Our process is efficient, professional, and designed to restore your home’s stability with as little inconvenience to you as possible.

Foundation Repair FAQ

What Is Foundation Repair, And Why Is It Important?

Foundation repair is fixing foundation that has settled (downward movement) or heaved (upward movement). This is done through various stabilization, lifting, and leveling solutions depending on the source of the problem.

How Do I Know If I Need Foundation Repair?

Our 27-Point Deep Analysis utilizes over a dozen tools and pieces of high-tech equipment to get to the root cause of your foundation trouble. We video-record our analysis and present you with our findings so you can see evidence of the issue.

One of our Core Values is honesty, so we’re not the kind of foundation company that will try to convince you a $5 problem is a $10,000 fix. We will present you with just the facts… and then our expert recommendation on how to remedy the problem.

I Think I Have A Foundation Issue, but I’m Not Sure. Can You Help Me Either Way?

Absolutely! One of the most important aspects of foundation repair is figuring out what’s wrong in the first place. If your property shows signs of foundation trouble, get in touch with us for a free 27-Point Analysis.

No matter what we discover, we can guide you to the right solution for your problem. Even if the problem is no real cause for concern, we’re happy to at least provide you with the peace of mind that your home is okay.

What Causes Foundation Settlement And Upheaval?

Foundation trouble happens for many reasons. Settlement could occur because of poor construction, misaligned piers or beams, soil shrinkage, or a variety of other reasons. Upheaval occurs mainly due to the expansive clay soils that are so prevalent in our neck of the woods.

In other words—a lot of things can cause foundation settlement and upheaval, which is why getting a thorough professional inspection is so critical.

Why Should I choose Childers Brothers for Foundation Repair?

In addition to our in-depth 27-Point Analysis, we insist on doing everything the right way. Explore the Why Us section of our website to see what that entails:

Science-Based Solutions
Better Products
Top Technicians
Relentless Reliability
Our Word-Is-Bond Warranty‍

Why Do You Offer So Many Foundation Repair Solutions?

Since there are so many reasons for foundation failure, there isn’t a one-size-fits-all solution. That’s why we’ve become experts in a very wide variety of foundation repair methods. Our goal is to fix your foundation RIGHT—no matter what’s causing the trouble.

Will Your Foundation Repair Services Fix My Foundation Forever?

If a problem occurs due to our installation or products, we’ll always come back and fix it for free.

That said, outside forces (improper drainage, property neglect, acts of nature) can sometimes cause issues with your foundation. In these instances, we cannot guarantee you won’t experience additional problems—that’s something no foundation repair contractor can promise. We want to be honest and upfront about this from the start so you have a crystal-clear understanding of what’s covered.

Why Don’t You Offer Concrete Shoring Pads Or Concrete Press Piles?

These are temporary solutions that inevitably breakdown. And one of our Core Values is to provide innovative solutions that LAST. While concrete shoring pads and press piles may be relatively inexpensive, they simply don’t meet our quality standards.

Is There Anything I Can Do To Prevent Foundation Issues With My Home?

All houses experience some settlement over time—you can’t fight gravity. But there are some steps you can take to prevent big, costly problems from occurring. This includes having the problem drainage system, investing in soil stabilization, and keeping vegetation around your home under control. You can find out more details on our Preventative Tips page.

How Much Do Your Foundation Repair Services Cost Compared To Other Amarillo Contractors?

In terms of raw dollars, we’re probably on the higher end. But in terms of overall value, no one beats us. We’re the only foundation repair company in the area that can accurately diagnose your issue with pinpoint precision and has mastered four separate foundation repair methods. Plus, we take “bedside manner” very seriously. We treat your home—and everyone in it—with the utmost respect and courtesy.

How Long Does Foundation Repair Take?

Most foundation repairs are completed in one to three days, depending on the severity and type of repair needed. Our efficient process minimizes disruption while ensuring the work is completed to the highest standard.

Can Foundation Problems Affect My Home’s Resale Value?

Yes, unresolved foundation issues can reduce your home's value and deter potential buyers. Prompt, professional repairs not only preserve structural integrity but also help maintain or even increase your property’s resale potential.

What’s the Difference Between Helical Piers & Other Foundation Solutions?

Helical piers are steel supports screwed deep into stable soil to lift and secure foundations. They're more durable and precise than traditional methods like concrete piles, offering long-term stability with less disruption to your property.

What Types of Homes Do You Work On?

We service all types of residential structures, including slab foundations, pier and beam homes, crawlspaces, and basements. Our team tailors each solution to your home’s unique design and the soil conditions underneath it.

Can Foundation Problems Come Back After Repair?

If outside conditions like drainage or soil movement change, new issues can develop. However, our proven methods and warranties ensure that if a problem returns due to our work, we’ll fix it—no questions asked.

What Are the Risks of Ignoring Foundation Issues?

Delaying foundation repair can lead to structural instability, water intrusion, uneven flooring, and costly damage. Early intervention protects your home’s safety and value while preventing small issues from becoming expensive long-term problems.

Do I Need to Move Out During Foundation Repair?

In most cases, you can stay in your home during repairs. Our minimally invasive techniques and efficient crews allow us to work safely and quickly without requiring you to relocate or interrupt your routine.

Concrete Repair FAQ

How Long Does Concrete Slab-Lifting Foam Last?

Slab-lifting foam in concrete repair and leveling is a permanent solution. Once hardened, the inert petroleum-based polyurethane foam injected under your concrete can only be broken down by sunlight. Below the surface, it adheres to the concrete and strengthens soil around the injection hole.

A couple considerations to keep in mind:

Deep Stabilization Project – In this case, it will compact and strengthen soils to the depth of injection and in about a 1-3 foot radius. The amount of foam travel is determined by soil density around the injection site.

Lifting The Slab – When lifting a slab, the foam compacts surface soils until soil density is greater than the weight being lifted. As foam expands, it compacts and strengthens soil in the upper 1-foot. Once the soil is no longer the path of least resistance, the slab begins to lift as the foam expands.

Meanwhile, the foam is impervious to moisture, critters, rodents, and chemical exposures, and it won’t erode like mudjacking solutions. The only further risk to your concrete after our foam treatment is something no one can control: the natural movement of the earth. However, as long as the substrate stays strong, so will your concrete.

With the soil stabilization process, we want to compact and strengthen your soils down to a deeper level to carry heavier loads.

What Types of Concrete Surfaces Can You Repair?

We repair a variety of concrete surfaces including driveways, sidewalks, patios, garage floors, and pool decks. Whether your concrete is cracked, sunken, or uneven, our foam leveling and crack repair solutions provide long-lasting, minimally invasive results.

Is Epoxy Crack Repair Just Cosmetic, or Is It Structural Too?

Epoxy crack repair can serve both purposes. We use high-strength epoxy for structural reinforcement and aesthetic improvement. For severe damage, we may combine it with carbon fiber reinforcement to restore strength and prevent further movement or deterioration.

Still have questions?

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Answers You Can Trust About Foundation Repair & Concrete Repair

Childers Brothers FAQ

Foundation Repair FAQ

Concrete Repair FAQ

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